RETURN POLICY
RETURN AND EXCHANGE POLICY
Last Updated: 5/6/2023
Thank you for shopping at www.memoryphonellc.com
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Memory Phone LLC. Located at 5580 Thomaston Rd., Georgia, US.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from www.memoryphonellc.com
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
Products that are bought from the Online Store can be returned. All Items are eligible for return exempting the products that are: Final Sale for all Discounted Items.
You are always required to ship back the items by following the shipping instruction:
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at ceo@memoryphonellc.com.
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:
- Product wasn't used or damaged
- Product must include original tags (if applicable)
- Product must have the receipt or proof of purchase
Aside from these conditions, there are products that can be returned but are not refundable as stated in the following:
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you used during the purchase.
Unfortunately, the products marked as a gift when purchased are not allowed to be Returned or Exchanged.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: ceo@memoryphonellc.com
Contact Form URL: https://www.memoryphonellc.com
Phone Number: 4705923567
You will be updated for your Return Status through your EMAIL, PHONE, and SMS provided that all contact information is recorded to us.